Accounts & Passwords
REQUESTING A NEW BANNER / COGNOS / or SLATE ADMISSIONS Account (for Student Admissions use) and LOGIN FAQS
Step 1. FIRST - COMPLETE ONLINE FERPA TRAINING COURSE (15-20 minutes). ALL USERS of Banner, Cognos, and Slate Admissions must complete a brief online GU FERPA TRAINING through EVERFI. If you have NOT YET completed this online FERPA training in the past 2 years (or if you can't remember), you should first send a request for a link to the GU FERPA TRAINING to firstname.lastname@example.org. They will email back with a link that will let you into the online training system. This online FERPA training takes about 15-20 minutes. Once you have completed the online FERPA training, continue with Step 2.
NOTE: If you have not completed the FERPA training described in Step 1, your request will FAIL and be rejected, without any notice back to you. It means starting over and filling out the form(s) again -- so make sure you have completed the online training PRIOR to submitting the form to the Graduate School for processing. If not sure, contact email@example.com and they can tell you if you have previously completed FERPA Training (or not) in your GMS record.
Step 2. ANYCONNECT VPN: Make sure your computer has access to Georgetown's Cisco AnyConnect VPN. Your will need it turned on in advance in order to access Student information systems websites such as Banner or Cognos. If you do not have it installed, click on the Cisco AnyConnect VPN link to download and install it on the computers from which you will be accessing Banner and/or Cognos.
Step 3: COMPLETE THE ONLINE ACCOUNT REQUEST FORM(S) YOU NEED: to request accounts for various Graduate Student Admissions use, you will need to submit online account request forms for each system requested:
For BANNER AND COGNOS go to the page below and complete the online BANNER or COGNOS account form
For BANNER AND COGNOS go to the page below and complete the online BANNER or COGNOS account form
University Registrar Online Forms page under SYSTEMS ACCESS
For SLATE GRADUATE ADMISSIONS Download the SLATE GRAD ADMISSIONS PDF form, save it, complete the form and submit it to Graduate Admissions (firstname.lastname@example.org)
Slate Admissions Account Request Form (.PDF version)
Step 4. COMPLETE THE FORM: open the Banner or Cognos online forms (or the Slate Grad Admissions PDF form that you downloaded). Complete the form read any data security and confidentiality agreement on form itself (and other data security policies that can be found on the University Information Security Office web page). For Banner, make sure you check GRADUATE ADMISSIONS and GRADUATE SCHOOL of ARTS & SCIENCES.
Step 5. SIGN THE FORM AND SUBMIT: Sign the online forms with your typed signature / initial. For Slate Grad Admissions, sign the form, and then have your supervisor (or manager, department chair, program director) review and sign the Slate Grad Admissions form. You and your supervisor / manager can insert a graphic image of your signature into the form if you complete it digitally.) When all is completed, SUBMIT the form electronically.
Note: If you are part of the Biomedical Graduate Education (BGE) Group, you ALSO NEED to have the Director for Biomedical Graduate Education (Elizabeth Song) approve your form(s) , along with your supervisor. If you are unsure of what is needed, contact your BGE staff.
Step 6A. ROUTING OF THE ELECTRONIC BANNER or COGNOS FORM IN GMS: After the Banner or Cognos form is submitted online, it will route to the appropriate authorized approvers. The Graduate Admissions Data Steward (Rick Pike) will review the Banner and Cognos forms, and add in any data or information required for the Graduate Admissions component of your account request (unless it is missing data in the user's section, in which case the form will be electronically sent back to the user who submitted it). The form will then be approved by the Graduate Admissions Data Steward (Rick Pike) and sent electronically to the other Data Stewards involved for their review and approval. The final approval step will be the Registrar's Student Systems team for final approvals and creation of the account(s).
Note: If there are other sections on your Banner / Cognos account form that you have requested other than Graduate Admissions, the Registrar's Student Systems team will have to contact that Data Steward for those other data areas for their authorization before your request will be processed.
Once all the required approvals from other Data Stewards involved are on the digital form, it will be forwarded electronically to the Registrar's Student System team for final approval and activation. You will then get a message once it is active and ready for use.
Note: if any of the Data Stewards along the chain (or the Registrar's Student Systems team) identify any incorrect or missing information, the form will be electronically stopped and re-routed back to the requestor for fixing and resubmission.
Step 6B. EMAIL THE COMPLETED SLATE GRADUATE ADMISSIONS FORM DIRECTLY TO GRADUATE ADMISSIONS: Slate Graduate Admissions forms only should be either sent directly as an edited PDF or else your paper form scanned and sent as a PDF directly to Graduate Admissions at: email@example.com (Subject: Slate Admissions form) for processing. The Graduate Admissions Office will notify you when your Slate Graduate Admissions account is ready to use.
STEP 7. REGISTRAR OFFICE ACCOUNT SETUP. New account users will be contacted by e-mailed (usually within 3-5 working days) by the Registrar's Office team with notification that their account is active, and with information on how to login with a temporary password and how to change it to a permanent password. Remember that Banner and Cognos must always be used with the Cisco AnyConnect VPN connected and logged in or you will get startup errors.
NOTE: If you have not completed the FERPA training described in Step 1, your request will FAIL and be rejected, without any notice back to you. It means starting over and filling out the form(s) again -- so make sure you have completed the online training PRIOR to submitting the form to the Graduate School for processing. If not sure, contact firstname.lastname@example.org and they can tell you if you have FERPA Training active (or not) in your GMS record.
OTHER STUDENT SYSTEM FORMS
On the Registrar's Forms page, located at: https://registrar.georgetown.edu/forms/ you can get access to forms for: Banner (Admin Pages), Cognos, as well as for MyAccess (for staff/administrations, non-faculty), and MyDegree under the "Systems Access" dropdown section. Note: New Faculty requiring access to MyAccess should submit the online New Faculty Access Permission form.
If you already have Banner / Cognos access for Graduate Admissions, then these forms should be emailed or scanned and sent directly to the the University Registrar's Office for processing. Send to: email@example.com . Note: The Graduate School DOES NOT review or approve general academic accounts for Banner, Cognos, MyAccess, etc.
CHANGES TO EXISTING BANNER / COGNOS / SLATE ADMISSIONS ACCOUNTS
If you already have Banner / Cognos for Graduate Admissions and you need to make changes to it --- for example, a name change, or changing to a new department / program, or a new position that doesn't require access to Banner / Cognos, you should complete a new Banner, Cognos, or Slate form and submit it. Send these to the Graduate School Data Steward (Rick Pike, firstname.lastname@example.org) for review and processing.
Note: be sure to indicate on the form, under Type of Request the change (modify existing account, reassignment to a new department, change in responsibilities, other, etc.) and provide a reason if required.
TO INACTIVATE, REACTIVATE, OR DELETE A BANNER / COGNOS / SLATE ACCOUNT
Download and complete the appropriate form (listed in Step #3) and sign, complete, and send it to the Graduate School for processing (as detailed in Step #6A / #6B above).
For reactivations, the Registrar's Student System team will contact you directly with information about your Banner and/or Cognos account. The Graduate School will contact you about reactivating a Slate Admissions account.
CAN'T LOG INTO BANNER / COGNOS?
Questions to ask YOURSELF:
When did you last log into Banner Admissions / COGNOS?
Your account could be inactive. Contact the UIS Service Desk (email@example.com or (202) 687-4949) for verification of your account.
How do I start Banner or COGNOS?
Be sure to log into the Cisco Anyconnect VPN prior to opening Banner or COGNOS.
Once you are connected to the VPN, you can access the Banner Administrative Pages system at:
You can access COGNOS reports at: https://gureports.georgetown.edu
What do I do if I can't log in?
Contact the UIS Service Desk to open a trouble ticket. Email them at firstname.lastname@example.org or call them at (202) 687-4949.
When should I inactivate an account for staff and student employees?
Anytime staff, faculty, or students go on a short-term leave of absence or complete their term of employment with the University, the Department/Program coordinator should inactivate (temporarily) or delete (permanently) the Banner / COGNOS/ SLATE accounts for the user. To do this, fill out a NEW Banner or Cognos or SLATE form and send to the Graduate School. In addition, send a copy of the NEW Banner / Cognos form to email@example.com so that all other accounts can be inactivated or deleted.
Follow-up on these accounts is critical to system security, particularly as web access allows for anyone with an active account to access confidential information.
Inactivate a Banner / COGNOS account temporarily when:
Faculty or staff go on sabbatical or medical leave.
Students returning to work for a second year will be away for a semester or the summer.
Delete a Banner / COGNOS account permanently when:
Staff and students terminate their employment with GU.
Staff change positions or no longer use the systems in their jobs.
To inactivate, reactivate, or delete a Banner / Cognos / Slate account:
Download and complete the appropriate form (listed in Step #3) and sign, complete, and send it to the Graduate School for processing (as detailed above).
For reactivations, the Registrar Student System team will contact you directly with information about your Banner and/or Cognos account. The Graduate School will contact you about your Slate Admissions account.
Questions about Georgetown's Student Systems:
If you have any specific questions about any of Georgetown's Student Systems, please send an email directly to the Registrar Student System team at: firstname.lastname@example.org