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Requesting a New Banner / COGNOS / or Hobsons-Apply Yourself AY Account (for Student Admissions use)

To request an account for Student Admissions use:

  • Print the form, read the data security policies on the UISO “Policies” web page and the Confidentialty Agreement on the reverse, sign the form, and then have your supervisor or department chair/program director countersign the form.
  • (If you are part of the Biomedical Group, you also need to have Elizabeth Song, Director for Biomedical Graduate Education, sign the form as well).
  • Fax the form(s) to the Graduate School (fax: 202-687-6802) or send to/drop off at the Graduate School in Car Barn, Suite 207 (Attn: Banner/COGNOS/AY) for processing. You can also scan the file after it is completed and signed, and email it to (Subject: Banner/COGNOS/AY).
  • Graduate School staff will review and submit the form for final approval by the Admissions Data Steward (Jennifer Hunt).
  • Once approved by the Admissions Data Steward, the form is sent to the Identity & Access Management Office (NetID) for review and creation of account(s).
  • New account users will be contacted (e-mailed or called) shortly after submission to the Identity & Access Management Office (within 3 working days) by the Password Administrator with notification that their account is active and ready for claiming (new users need to go to Identity & Access Management Office in the Harris Building to do this).
  • You may need to go to UIS/Identity & Access Management Office in the Harris Buiding on Wisconsin Avenue to do this: take the GUTS Bus shuttle from in front of Darnall Hall. Click here for GUTS schedule:

Help! -- I Can't Log into Banner / COGNOS FAQs

Questions to ask:

  • When did you last log into Banner Admissions / COGNOS?        Your account could be inactive. Contact the UIS helpdesk for verification of your account at (202) 687-4949
  • How do I start Banner or COGNOS?
  • Be sure to log into the Cisco Anyconnect VPN prior to opening Banner or COGNOS.
  • What do I do if I can't log in?

       Contact the UIS Helpdesk to open a trouble ticket. Call them at (202) 687-4949 or

  • When should I inactivate an account for staff and student employees?

       Anytime staff, faculty, or students go on a short-term leave of absence or complete their term of employment with the University, the Department contact should either inactivate (temporarily) or delete (permanently) the Banner / COGNOS account for the user.

       Follow-up on these accounts is critical to system security, particularly as web access allows for anyone with an active account to access confidential information.

Inactivate a Banner / COGNOS account temporarily when:

  • Faculty or staff go on sabbatical or medical leave.
  • Students returning to work for a second year will be away for a semester or the summer.

Delete a Banner / COGNOS account permanently when:

  • Staff and students terminate their employment with GU.
  • Staff change positions or no longer use the systems in their jobs.

To inactivate, reactivate, or delete a Banner/Cognos account:

  • (For reactivations, UIS will contact you directly with information about your Banner and/or COGNOS account. The Graduate School will contact you about your Hobsons-AY account)


Graduate School of Arts & Sciences Car Barn, Suite 400 3520 Prospect Street, N.W., Washington D.C. 20057 Phone: (202) 687-5974 Fax: (202) 687-6802

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