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Requesting a New Banner / COGNOS / or Hobsons-Apply Yourself AY Account (for Student Admissions use)

1. To request an account for Student Admissions use, we are required (unfortunately) to submit separate forms:

  • Note: If you are part of the Biomedical Graduate Education Group, you also need to have the Director for Biomedical Graduate Education (Elizabeth Song) approve the form as well, along with your supervisor. If you are unsure of what is needed, contact your BGE staff.

2. Print the form, read the data security policies on the University Information Security Office web page and the Confidentialty Agreement on form itself, sign the form, and then have your supervisor or department chair/program director countersign the form.

NOTE: Requests for access to MyAccess and/or BlackBoard are sent directly to the registrar's office for processing, not the Graduate School. See the IMPORTANT NOTE below for more information.

3. You should scan the file after it is completed and signed, and email it to Rick Pike at the Graduate School at: (Subject: Banner/COGNOS/AY). You can also fax the form to: 202-687-6802 or send to/drop off at the Graduate School in Car Barn, Suite 400 (Attn: Rick Pike - BANNER) for processing.

4. Graduate School staff will review and submit the form for final approval by the Admissions Data Steward (Jennifer Hunt/Rick Pike).

5. Once approved by the Admissions Data Steward, the form is sent to UIS for review and creation of account(s).

6. New account users will be contacted (e-mailed or called) shortly after submission to UIS (usually within 3-4 working days) with notification that their account is active, with information on how to login with a temporary password and how to change it to a permanent password.

7. Remember that Banner and Cognos must always be used with the Cisco VPN connected and logged in.

IMPORTANT NOTE: If you are requesting a Banner or Cognos User Account for general academic administration purposes (registrartion, advising, financial aid, etc., and not Graduate Admissions related) you should download the appropriate forms from (click on Banner Account Authorization Forms) and send them directly to the Registrar's Office for review, authorization, and approval. (The Graduate School does not have authorization to approve general academic accounts.

If your role involves processing graduate admissions for your program, we would advise you to start the process with us to get your Student Admissions-specific Banner, Cognos, AY/Hobsons account from us first, then after you have activated it and are in the system, send the request to the Registrar's office (using the forms above) requesting access to the other sections of Banner.

Help! -- I Can't Log into Banner / COGNOS FAQs

Questions to ask:

  • When did you last log into Banner Admissions / COGNOS?        Your account could be inactive. Contact the UIS helpdesk for verification of your account at (202) 687-4949
  • How do I start Banner or COGNOS?
  • Be sure to log into the Cisco Anyconnect VPN prior to opening Banner or COGNOS.
  • What do I do if I can't log in?

       Contact the UIS Helpdesk to open a trouble ticket. Call them at (202) 687-4949 or

  • When should I inactivate an account for staff and student employees?

       Anytime staff, faculty, or students go on a short-term leave of absence or complete their term of employment with the University, the Department contact should either inactivate (temporarily) or delete (permanently) the Banner / COGNOS account for the user.

       Follow-up on these accounts is critical to system security, particularly as web access allows for anyone with an active account to access confidential information.

Inactivate a Banner / COGNOS account temporarily when:

  • Faculty or staff go on sabbatical or medical leave.
  • Students returning to work for a second year will be away for a semester or the summer.

Delete a Banner / COGNOS account permanently when:

  • Staff and students terminate their employment with GU.
  • Staff change positions or no longer use the systems in their jobs.

To inactivate, reactivate, or delete a Banner/Cognos account:

  • Download and complete the appropriate form (listed above) and sign, complete, and send it to the Graduate School for processing (as detailed above).
  • (For reactivations, UIS will contact you directly with information about your Banner and/or COGNOS account. The Graduate School will contact you about your Hobsons-AY account)


Graduate School of Arts & Sciences Car Barn, Suite 400 3520 Prospect Street, N.W., Washington D.C. 20057 Phone: (202) 687-5974 Fax: (202) 687-6802

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